Privacy Policy

CRCL (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“CRCL”) and associated services. Please read this policy carefully to understand our practices.

1. Information We Collect

We collect several types of information to provide and improve our service:

1.1 Personal Information:

  Create an account (e.g., name, email address, phone number, and password).

  Book tickets for events (e.g., payment details and billing information).

1. How We Use Your Information

We use your information to:

 Facilitate ticket bookings and QR code generation.

 Process payments securely and send transaction confirmations.

 Improve app performance and user experience.

 Ensure the security and integrity of our app.

1. Sharing Your Information

We respect your privacy and will not sell your personal information. However, we may share your information in the following cases:

With Event Organizers: To provide event details and validate your bookings.

With Service Providers: To facilitate payments, data hosting, and app analytics.

For Legal Reasons: If required by law, or if we believe in good faith that disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud.

1. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

1. Your Rights and Choices

You have the right to:

• Access and update your personal information anytime through your account settings.
• Request to delete your account and personal data, subject to legal obligations or legitimate business reasons.
• Opt-out of marketing communications by following the unsubscribe instructions in emails or contacting customer support.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted in the app, and significant updates will be communicated to you. We encourage you to review this Privacy Policy periodically for updates.

8. Third-Party Services

Our app may link to third-party websites or services (e.g., payment gateways). This Privacy Policy does not cover the practices of third parties. Please review their privacy policies before interacting with them.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@crclevents.com
Phone: +201011936761